Find the answers to any questions you may have about studying Bookkeeping with us.

General Questions

How do I enrol?

Enrolling is simple. All you have to do is contact one of our student advisors by phone or email to get started. Then follow a guided series of easy steps to enrol and begin your course.

If you have any further questions, get in touch with one of our student advisors.

Will I receive a copy of my results and a certificate?

Upon finishing your course, you will receive a certificate that confirms you have successfully completed your studies. If you completed a unit, you will receive a Bookkeeping School certificate of completion.

For full certificates, you will receive a Bookkeeping School certificate and a statement of attainment.

What if I need help or have a question about my course?

The Bookkeeping School has a range of support options available for current and potential students. Our support staff are available at anytime you have a question that needs answering.

Your experienced trainer will also be on-hand to provide course-specific information if needed through your student platform messaging system.

All of our trainers currently work in the finance industry and offer extensive up-to-date knowledge and advice.

Are Bookkeeping School courses accredited?

All of our courses are accredited and meet the qualification requirements set by the Department of Education and Training.

Our student advisors can answer any further questions you may have about course accreditation.

Can I do more than one course at a time?

At the Bookkeeping School, you can take on as many courses as you like. Students usually enrol in one or more of these courses:

  • Full certificate
  • Certificate IV in Bookkeeping (recognition of prior learning): Students choose one or two single units to add to their study plan
  • Single unit additions: Selecting MYOB or manual bookkeeping, BAS or payroll units to add to full qualification choices.

Ask your student advisor about options available.

How can I access my payment information?

Your payment invoices will be sent to you via email. You will either receive these after enrolment, if you have paid your course upfront, or after each payment on a plan.

If you have any further questions, talk to one of our student advisors.

How can I meet other students through the Bookkeeping School?

You can seek advice from your peers or discuss anything course-related through our online student forum. This can be found within your study platform and is easy to locate.

Who can help me if I'm having trouble accessing course materials?

When you start studying, you are assigned a trainer for your course. They are your main contact after you complete your enrolment.

Your trainer will show you how to use the study platform, including accessing your training plan, working on course materials and submitting assessments. You can contact them at any time if you have a question and, if you are really stuck, they will arrange a phone appointment with you.

If you have any further questions about accessing your course materials or administrative requirements, contact one of our student advisors.

Can I access Bookkeeping School courses on my smart phone or tablet?

The Bookkeeping School services fully support access on mobile devices. You can complete courses from your home computer, tablet or smart phone – the choice is yours.

What if I need to stop studying for a while due to other commitments?

Online learning lets you complete your studies at your own place. Being highly flexible in nature, you can finish in a few weeks or take the full time allowance for the course. It all comes down to how you fit your study around your lifestyle.

This time period is decent enough to allow for down time from study. If you do exceed your maximum time frame, an extension fee may apply.

But if you decide you are no longer able to study, due to work or life commitments, there are a few options available to you. Get in touch with a student advisor to discuss your circumstances. Also, refer to our fees and refunds policy for more information.

What happens if I fail my assessments?

The Bookkeeping School provides sufficient post assessment support and guidance to ensure students complete their training and assessment. We will provide for at least three reassessment attempts for students who are deemed ‘not yet competent’ on completion.

Following the third attempt resulting in a ‘not yet competent’ result, the Bookkeeping School will require the student to extend their course or re-enrol in the unit or units where three ‘not yet competent’ results have been recorded. The re-enrolment or course extension will attract additional fees per unit undertaken. For more information, please refer to the Bookkeeping School’s fees and refunds policy.

Recognition of Prior Learning

Is it just easier to do the study?

It would be in some cases. It can take a lot of time and effort to put together a successful RPL application.

If you are an experienced bookkeeper and have completed some formal qualification in the past and are active in your field, you may wish to move forward with this process.

Your RPL assessor will be able to give you an honest appraisal of your ability to succeed and whether it’s the best option for you.

How much RPL can I get?

If you have the evidence to show that you can demonstrate the skills and knowledge needed, the minimum outcome is one unit of competence and the maximum is a full qualification.

How long will the process take?

Preparing evidence for your application will take time. The responsibility for gathering evidence lies with you.

There is no set time to complete this process. The more preparation you do, the less time the application will take. But the RPL process must be concluded in a 12-month period.

What types of evidence do I collect?

Your evidence can be collected from a range of sources, including:

  • Work samples
  • Job descriptions
  • Employment history (including voluntary and work experience)
  • Validation letter to confirm information authenticity
  • Skills demonstration
  • Life experience
  • Industry representative from your place of employment

The clearer and more organised your evidence portfolio is, the easier it will be for your RPL assessor to work with.

Try to be methodical with your portfolio. It is recommended to use a folder to store your paper-based evidence under unit headings, keep an overall index, and use a review/summary sheet as a cover page for the portfolio.

How will I know if I have enough evidence?

You should be able to assemble evident to support your RPL claim with enough detail to help the assessor reach a decision.

A piece of evidence may not prove much on its own. But when corroborated by a number of other selections, it can help build a picture of your competencies.

Your evidence must meet the following criteria:

  • Relevant: Relates directly to each element and performance criteria
  • Authentic: Proves you have the skills and knowledge required and your claim can be verified
  • Current: Provided proof your learning is still valid
  • Sufficient: Supports your claim against each element and selection criteria

A discussion with your assessor will help you decide how much evidence is required.

What if I don’t have enough evidence?

If you do not have enough evidence to apply for RPL, you should consider taking further training to broaden your range of knowledge and skills in that specific competency area.